Merchandise is accepted for exchange, store credit or refund if returned in salable condition within 30 days* of the delivery date, accompanied by the original invoice. Personalized Items cannot be returned or exchanged.
*14 days for a refund
How to return an item?
your account click on "My order history" and select the order you want to return, click on "Return an item" and follow the steps. You have up to 30 days to return an item upon receiving your parcel.
2. Prepare your parcel
and throw in your return authorization with the Return ID number on it. To speed up the process you can add that number on the parcel as well.
This return authorization is available once our services have validated your return demand.
3. Stamp your parcel
with the correct postage.
Attention: please insure your parcel as we may not be held responsible if your carrier loses your parcel.
TIPS: You can get the return cost refunded by Paypal and their return program. (Wanna know more?)
4. SHIP YOUR PARCEl
... and wait for it to reach us. Lay back and we'll take care of it.
Want a different model or size?
Want a refund?
100% FREE INTERNATIONAL RETURNS
Paypal pays for your return costs.
No matter where you order from, Paypal can refund the shipping cost, no question asked. If you pay your order with Paypal solution your return stamp can be reimbursed. For more information please visit Paypal website.